Shipping policy

Delivery Information

ORDER LEAD TIME

Upon approval of payment, orders leave our offices the next day at 12 PM daily. Orders placed before 11 AM are shipped with the same day's batch. Subsequently, they are dispatched via overnight courier service, typically arriving the following day. However, in remote areas, delivery may take up to 10 working days due to couriers only servicing those areas on certain days.

If expedited shipping is desired, please contact us at 081 678 8814 for a quote.

PRICING & STRUCTURE

Orders are couriered for a flat shipping rate of Price on Request across South Africa. Outlying areas and non-city centres may incur additional charges and time, which must be paid before shipment.

Orders totalling R1000.00 or more qualify for free shipping.

Please refrain from making payment until you have received a confirmation email from admin@greatapevapes.co.za

Once payment has been received in our bank account, goods are dispatched for delivery. Even with proof of payment sent to us, we require payment to clear into our account.

Pre-order items should not be paid for until payment is requested. Payment made in advance will be held until stock arrives and then dispatched, unless otherwise arranged.

Please note that if payments are received later than 11:00 AM daily, goods will only be dispatched the next day.

Collections are available at our shop: Shop number 5, Great North Centre, 32 Great N Rd, Brentwood Park, Benoni, 1501.

Please note our hours are Monday - Friday (9 AM - 5 PM weekdays). Please note, you need to wait until you receive the "ready for collection" email before you can collect your order.

Please be advised that due to fraudulent proof of payments, no orders will be dispatched until funds have cleared in our account.

DELIVERY OPTIONS

Overnight Delivery: Our standard delivery option is overnight, which can take between 1 and 3 days depending on payment receipt and location. However, in remote areas, delivery may take up to 10 working days due to couriers only servicing those areas on certain days.